-Returns and Refund Policy-
Handcrafted Jewelry and Beaded Accessories:
We want you to love your purchase from Sugar Pine Beads. However, please note that we do not accept returns or exchanges for items based on personal preferences such as color, shape, or size. This includes but is not limited to:
Returns are only accepted for items that are defective or damaged upon receipt, or if there has been an error in your order. To initiate a return for such reasons, please contact our customer service team ( hello@sugarpinebeads.com ) within 3 days of receiving your order, that's 72 hours after Post has been marked Delivered. We will work on a plan to fix, remake, or reproduce existing item(s) before any refund will be granted. This will be up to Sugar Pine Beads LLC discretion at all times.
Beads and Supplies
We want you to be satisfied with your purchase. If you are not completely satisfied, you may reach out our customer service team.
Beads and Beading supplies are subject to returns or refunds within 5 days of receipt Post marked Delivered under these circumstances:
*Absolutely must be in NEW , unopened and unused condition.
*All items must be returned in it's original packaging.
*Including it's proper contents, including but not limited to weight and size.
ALL refunds and exchanges will be up to Sugar Pine Beads LLC discretion at all times.
If item(s) are returned damaged from buyer/customer, you/they/customer/buyer will be held responsible. No refund or exchange will be issued.
Welcome to Sugar Pine Beads LLC! These terms and conditions govern your use of our website and the purchase of products from us at Sugar Pine Beads LLC. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.
-Products and Services Offered-
We offer a wide selection of handcrafted jewelry, including but not limited to necklaces, bracelets, earrings, and hair accessories. We sell beads and beading supplies. Beads on-or-off our already made items, bead and supplies are considered a choking hazard. No one under the age of 18 is permitted to purchase. All products are subject to availability. Prices are listed in USD and are subject to change without notice.
-Ordering and Payment-
You must be 18 years or older to purchase. To place an order, add items to your shopping cart and proceed to checkout. We accept payment via MasterCard, Visa, and PayPal. Payment is due at the time of purchase. Orders are not confirmed until payment has been processed.
-Shipping and Delivery-
We ship orders world wide. Shipping costs and estimated delivery times will be calculated at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
-Returns and Refund Policy-
**Note** Please See Below for our entire Refund & Exchange policy*
All Handcrafted Items including Jewelry and Beaded Accessories are non refundable. Please contact support within 3 days of receiving item(s). If you have any errors.
Beads and beading Supplies
*All items must be returned in original packaging.
*Includes only it's proper contents, including but not limited to original weight and size of contents in packaging.
*Absolutely must be in NEW and unused condition.
ALL refunds and exchanges will be up to Sugar Pine Beads LLC discretion at all times.
-Intellectual Property-
All content on this website, including but not limited to text, graphics, logos, images, and product descriptions, is the property of Sugar Pine Bead LLC and protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content without our prior written consent.
-Privacy Policy-
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.
-Disclaimer of Liability-
We make every effort to ensure the accuracy of product descriptions and pricing information. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free. In no event shall Sugar Pine Beads LLC be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of our products or website.
-Governing Law-
These terms and conditions shall be governed by and construed in accordance with the laws of Louisiana, USA. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in West Baton Rouge, Louisiana, USA.
-Contact Us-
If you have any questions about these terms and conditions, please contact us at hello@sugarpinebeads.com
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